Discovering water damage inside your home can be devastating, but hiring the right water damage restoration company can make all the difference. An experienced and professional restoration company will have the resources, equipment, and knowledge needed to get your home back to its pre-damage condition in as little time as possible. As you search for a qualified restoration company to trust with your home, there are a few things you should be looking for.
Proper Licensing and Insurance
While states can vary greatly in their specific licensure or certification requirements for a restoration company, any reputable business should carry some form of licensure. You'll also want to make sure the company you choose carries liability insurance, which protects both you and restoration workers in the event of an accident or damage to your property.
When disaster strikes, you need a company that will be there for you 24 hours a day, seven days a week. This is especially true if you discover water damage inside your home in the middle of the night or even on a holiday. 24/7 accessibility can also come in handy if you have urgent concerns or questions about your restoration project down the road.
Experience With Your Insurance Company
If you'll be filing a claim with your home insurance carrier to cover some or all of your restoration costs, it's helpful to choose a restoration company that has worked with your insurance company in the past. They'll be familiar with the claims process and the documentation needed to get the ball rolling on your claim, which can expedite your repairs and restoration.
Employees (Not Contractors)
Some restoration companies contract out their work, and while there's nothing inherently wrong with this, it's better to choose a company that hires full-time employees to handle everything from plumbing repairs to mold mitigation. This way, you'll always know that the people and project managers working on your home are full-time employees who have all received proper training.
A Great Better Business Bureau Rating
It's never a bad idea to check the Better Business Bureau's (BBB) website before selecting a restoration company. Here, you can learn more about the company, explore its BBB rating, read reviews, and explore any formal complaints that may have been filed against the company in the past. By taking these steps, you'll ultimately be able to choose a water damage restoration company with confidence.